I think Malcolm would find a great service in writing a book titled 'How to Read a Book' for this one's critics.
This is not a review for the book but rather a defense for Gladwell. As an author cannot defend his work and himself from baseless criticism without coming across as egotistical and pedantic.
Nicholas says: "I purchased this book to help in social interactions with strangers. This book did not help with anything of the sort."
Nicholas, if you needed someone to tell you that this wasn't the book for that, I may need to still remind you not to put Legos in your mouth. You are an adult. Read the description of the book you are going to buy. Talking with strangers is the least of your concerns right now.
Brynne says called this book 'tone deaf and blinded by white privelage'. "Gladwell begins by describing the Sandraw Bland case, and I was excited about a good read, but then he (ironically?) says that he "'will not move on from what happened to Sandra"' and then immediately moves on and focuses on white cases interesting to white men."
It seems that you did read the book in full. But failed to grasp the idea that in order to pull forward the reason why visits seemingly unrelated and separate facets of human psychology. There's a line in this review and a line from Gladwell that fits perfectly together.
Brynne: "it ends on a particularly sour note, where he again glosses over the racism that resulted in Sandra Bland's death."
Gladwell: "I said at the beginning of this book that I was not willing to put the death of Sandra Bland aside. I have now watched the videotape of her encounter with Brian Encinia more times that I can count- and each time I do, I become angrier and angrier over the way the case was "resolved." It was turned into something much smaller than it really was: a bad police officer and an aggrieved young black woman. That's not what it was (continues to restate and summarize the building point of systematically flawed systems and approaches for policing for the Brynne's of the world who read books solely for confirmation that racism is indeed bad.)
This is a book on our genuinely skewed nature and perception of body language and our bias that comes with engaging with strangers. This is not 'White Privilege' and is sizably more important than restating racism bad, if you consider that police departments across the country dump hundreds of millions per year into REID system training that is proven (by data included that I assume Brynne did not have the care to read) to be both inaccurate and harmful to the public when policing.
Brynne, your consideration to how bad racism is is dearly appreciated, but do let me know when you're actually ready to do anything about it beyond posting smugisms.