I am at the big chicken in rosemont , IL and Ramon helped me. This was my first time trying this place and I just wanted someone to know how great of a job he is doing. He was so polite and welcoming and looked like he genuinly was happy to be here and enjoyed what he does. He was so nice and let me take my time and gave me a menu when I walked in. He was smiling the whole time and was so kind. He is doing a great job. Customer service is so important and he is just really doing amazing. Thank you for the warm welcome and for being in my town you guys are doing a great job by hiring great people. Thank you!