Says they care about balance one day and then in multiple interviews their developers talk about the "flavor of the month" model or consistently changing the "M.E.T.A.". Same old story of each new hero that comes out is overpowered for a short while just like all the other games that want you to invest into playing it. Look how fun this character is they're so good! Then everyone complains and the hero that you enjoy playing constantly fluctuates from being good and bad.
This game is incredibly addicting just like other Blizzard games so you should think twice about investing World of Warcraft levels of time into a game. In short, you buy a game that was promised to you and you have that change from an apple to an orange. It's your game, you bought it, they should not be making so many changes like essentially converting it into Overwatch 2. What happends if I don't like Overwatch 2 oh well?