I’m glad that they take into account that the spirits are actual beings and should be treated with respect. One thing I feel they can not do is tell their clients that all is ok. Many places have more than one spirit. I believe they aren’t giving a definitive answer when they do not have the objective psychic who can connect with those spirits and perhaps help them move on if that’s what is holding them on that plane. Not all psychic are the same either. But I think they should enlist ones help to further their investigations. Otherwise it seems they are saying be nice and unafraid of those spirits and they will be nice to you. Where is that deduction coming from?