In their comercials, they claim to answer "your questions." Ive been searching for some way to ask questions, but havnt had any luck. I'm not sure where they hid that outlet, but I would think they'd make it easy even for someone with limited tecnical knowledge to ask a dang question or two. It would be a bit of weight lifted just to ask & get it out there. An answer would be nice, but i know the answers arnt always immediately available. The program does do a good job from what Ive seen. Very interresting. But its not answering the questionns I have.