After playing this game since launch I found myself getting banned for something I didn't do. I tried reaching out through support tickets and everyone was closed as duplicate. I also tried reaching out through phone only to be met with automated answering machines and no one responds. I've tried reaching out on the forums as well where I was met with my account login unsuccessful and registering would bring me to a blank page. ZOS seems to be doing this to so many people because that's all I've read while researching solutions. In my opinion this game is addictive and can/will be stripped from you at anytime without question. Knowing this now I would say not to play the game. From my experience thus far it screams communism in and out of the game. This is truly heartbreaking Zos doesn't care about the players and are extremely harsh!