I have never in my entire life had such a hard time getting my eye candy magnifier .it took almost 2 months to finally receive it. After I called 3 times to find out when it might be delivered. I saw the advertisement on TV and ordered the item. I would never order anything again from your company and I will not refer other people to your company. I have decided to not order anything on line again after all the aggrevason that I have had to go through to finally get the item that I purchased.