I loved this film. A bit of a shaky start where I almost turned off but stuck with it and loved it. I watched it again about two days later and concentrated more fully. It is funny, heart wrenching, controversial and quite educational. As a true story it is unbelievable how big companies get away with illegal activities in the name of profit and screwing the customer. Look out for the cameo appearance of the real Erin Brockovitch as the waitress in the burger cafe. It remains in my top ten of favourite films. The ending is exquisite.