I have purchased occasional Madden games for over 20 years, but the lack of drastic improvement in the past 5 years may be my last Madden purchase for a long time.
Firstly, the games graphics are totally fine, they're great even. But it's like putting on 3d glasses to see Sharknado 4. It's just not a good game. There's a ton of controls to this game, which is nice but I think EA though by adding new mechanics meant it would be deeper gameplay. It does not. It just adds complexity to an experienced group of "arcade" Madden players.
Secondly, there's no clear way to mute online players. Often times they're vulgar, and EA has almost designed it this way because it's more of an arcade game than a strategy game. There should be an avenue for strategic play calling and all, but for novice players it can be too hard to break into this game considering how pretty weak strategy ends up paying off (not used in actual Football) and more. I usually just end up playing Franchise mode, but after trying online modes, I have no clue as to why people gravitate towards this. It's probably the least realistic online sports game. I'm coming from recently finishing MLB the Show which, in my opinion, is lightyears beyond this game in terms of strategy and it's such a simple game that's hard for every single player.
Finally, the game hasn't improved at all. I don't think much of the Madden audience now understands how each year Madden was totally different year in - year out until probably 2008 or so. I tried this game on Gamepass and it feels nearly identical to me as the last 5 years.
I'll stick to watching the NFL on TV or playing retro bowl on the phone, which is a pixel based game that, believe it or not, is better than this highly funded game.