This game has been a disappointment from the beginning. They haven't put up any creative content to make this stand out from its predecessors. Oh, but the cut scenes? Warcraft had that over 20 years ago. A good story? That you literally beat in a week and never see again.
It crashes regularly
PVP is broken
The grind is beyond anybody that plays casually.
Cross play doesn't work half the time.
Inventory management is a 2nd job
Restarting a new character for each season on this game will be a waste of time. Nobody wants to endure the quests again. They aren't memorable or enjoyable.
Paragon system is ridiculous.
Glyphs are hard to differentiate
You can't create a unique skill build. It's the same as everyone else or you're not doing damage.
They couldn't even roll out with a new class for this game? After playing for a month I've determined that Blizzard just doesn't have the creative talent that they used to. The actual player reviews are breaking this game down to exactly what it is. Junk. First time diablo players seem to enjoy it, but also don't seem familiar with end game aspects.