Dilek kucukaras

I have been coming to this studio so many years but I was extremely sad recently. I traveled almost 1.5 hours away and traffic was extremely busy ..I ve called them and no one picks up .they did not let me in due to my 10 min lateness. They gave my space to another person and kept the money . I suppose. I don't accept this behaviour and don't come back again. If they think that they have some many students where we are they can keep their current one