Anurag Verma

Colloquially speaking those who agree with us are viewed as intelligent & those who not as "Idiots" (Not necessarily low IQ morons but people with different line of thinking). Book provides a practical framework to improve interaction with people who are different & does not go along well. Using DISC model, which categories behaviour into 4 personality types & by adapting to these types one can create harmonious & conducive environment to foster relationship. valuable book for those who are seeking to improve their interpersonal skills.