Ik it shows a lot of 1 star but that is mostly from trolls that think the game is "woke" because even though it was one of the first series that allowed lgbt play, people think the option to make one's character trans suddenly makes it's woke despite the fact cyberpunk allows it, bg3 let's you give yourself any genitalia. But suddenly having one's personal character be whatever they want it to be is a problem. Most of these people haven't so much as touched the game and are only doing this to ruin it for those that enjoy it. I'm not trans, my character won't be trans, but apparently just playing as the character you want to play as isnt enough. Apparently, according to these bigots, the fact that it's allowed is wrong.. in a fantasy game.. that has dragons, they're worried about people being trans. As if dragon age hasn't already had trans characters and gay characters. But no, now it's a problem because the player character can be trans.. they don't have to be, but the option being there is too "woke"
So play the game yourself and make you're own opinion because this is one of those times that you can't trust the reviews.