0 Stars – Big Scam, Stay Away!
I booked 2 economy tickets through Flight Channel. The online price showed it included a personal item and carry-on luggage, so I booked. Shortly after, I received an email saying my booking would be confirmed soon. Then I got a call from a representative named Bruce (clearly using a fake name, since he had an Indian accent—I’m Indian myself, so not being racist, just pointing out the dishonesty). He told me the fare had “changed” and I had to pay an extra $120 per passenger.
Frustrated, I asked for a supervisor and was transferred to David (again, another fake name). He repeated the same story and said the “best” he could do was $110 extra each. I told him it wasn’t about the money, it was about ethics and misrepresentation. If the airline had changed the fare, it should’ve updated online immediately.
This company is a scam. Fake names, shady practices, and deliberately misleading customers. If they can lie about something this basic, what else can they lie about? Avoid Flight Channel at all costs!