I had an extremely frustrating experience with Empire 8, was poor from the start, with long delays in responses and inconsistent information provided by different staff members. They made the process unnecessarily complicated, and it felt like I had to chase them every step of the way.
Additionally, there were unexpected fees that were not disclosed upfront, which significantly impacted my budget. The timeline they promised was not met, causing unnecessary stress and delays in my home-buying process.
I wouldn’t recommend this company to anyone looking for a smooth and professional mortgage experience. Save yourself the hassle and go elsewhere!