This is one of my most favorite movies. As a salesman, I love Robin Williams as Joey O'Brien and his machinations to make sales. Tim Robbins is hilarious as a dim bulb husband / hostage taker. The secondary characters really make this movie. I've seen it countless times and it still makes me laugh out loud. It may not really be a 5 star "masterpiece", but it has made me laugh for 20 years and that's worth 5 stars in my book. I will not abandon this movie!