In order to get the game on my laptop I had to download origin, create an account. So I did, bought a few games in the beginning along with downloading the Sims 2 when it was free. Then after that Origin, made my account inactive and I wasn’t able to get back into my account because I was no longer able to have access to the email I registered the game with. I was left at a dead end. Game was super laggy lacked many features the other franchises had in the beginning when released. After going through that fiasco, I gave up on the franchise and will no longer put my money into it. I bought all the Sims, Sims 2 and Sims 3 expansions and stuff packs when they were released. I truly enjoyed the game for what it was. Unfortunately the Sims 4 isn’t for me, but people seem to like it. So good luck to the rest of you that enjoy the franchise hopefully the game gets better for you.