To see the vet sobbing when he gave the news to a pet owner that their cat would have to be put down was a real turn off. Yes, be caring and understanding, but you need your vet to be professional, so they are in a position to support you when you need it most. Watching that episode I felt Noel crying put pressure on the cat owner to comfort him, not the other way round. After all, it was their pet, not his. Quite off-putting.