Hands are completely rigged to reward reckless players so that they can take chips from more realistic players and push them towards spending real money on the microtransactions. Not to mention they keep shoveling out more props to keep little kids hooked, making this more of a 'watch a bunch of 8 year olds play with toys while you wait forever to just play cards' simulator than a poker app.
If you doubt me on the claim of the cards being rigged, do a little test of your own like I did. Had ~200k left at the 100k buy in table, and did nothing but go all in before the flop, every hand, regardless of cards. I ended up with 800k after about 4 or 5 hands, and the last hand out of those I hit quads.
Bring it up to anyone affiliated with the game (namely the new 'ambassador' TurtleJuice) and they get defensive and snarky, rudely talking down to you and sarcastically saying they only rig your game cause they want your 'free' chips. And yeah, they might not pay me anything for what I win, but we sure do have to keep paying them if we want to keep playing after we lose it all. I mean, besides the statistically impossible way the cards fall, there's a rake. An actual rake in a 'free' chip game every hand. Why? To siphon off chips to help create an artificial scarcity, so that between the rake and the people winning 90% of going all in every hand, they can keep a majority of players low on chips enough to be motivated to spend.
TL:DR this isn't poker, it's a cheap cash grab with 100's of annoying children and odds like a slot machine