Stella Klich

I purchased the Bone Broth product as a in-between meal to fill me up till dinner and as a late night snack. It only took 1 package to realize this was terrible, not what I expected. The flavor was disgusting, I don't know how Mario Lopez can drink this, maybe he's getting paid bucoo bucks to advertise this drink. Or really adds a lot of other ingredients for taste. But my complaint is, I wrote to the company and asked about the print and return process. I was given that information along with, I would be deducted a $9.95 return fee. Which is ok but then you also have to pay from your pocket a return fee from USPS as well. Which was $11.45 I only used 1 package from the box of the broth paid almost $70.00 The total return fee is $21.40 So in all reality your not just paying $69.95 but if you don't like the product and send back your out $22.00 of shipping charges plus the product purchase price. Which may not sound alot to some people . I was not aware of that information at time of purchase , Otherwise I wouldn't have wasted my time. Normally if you don't like the product you have purchased a full refund is given. I am not an actor who has lots of money and can afford to throw money around. So Buyer Beware This was a Very Bad Experience ! Below was their response Giuseppe Clemente (Dr. Kellyann) Jan 7, 2023, 11:06 AM EST Hi Stella, That is correct. A $9.95 is always the fee kept from anyone taking part of our 60-day Satisfaction program. The different is returned to the same card used. We do not cover the postage fees for returns. Please let me know if there is anything else I can help you with!