I was excited to see this -mainly because of the A-Listers from Heche to Julianne Moore and William H. Macy. The original film opens with Marion and Sam getting dressed. Marion's a stern woman, she's warm on occasion, but independent, fully aware of the problems within her relationship. In the remake, Marion's snuggling with Sam as if imagining a completely different future, her face continuously moving from thought to thought.
By creating a completely new Marion, Van Sant loses the point of her 'hiding' in a cheap hotel with Sam. Heche's Marion is addled, roving from disorganised to foolish, her personality reflected in animated movements, swinging between absorption & disinterest in Norman's concerns.
Overt, surging colours from costume to bright sunlight create chaos where a clear through-line would keep the film tight & punchy. Van Sant's Sam isn't proud or in love, but sleazy & suspicious. Thus, it makes no sense for Marion to steal & run. Janet Leigh's Marion is mostly mature & infrequently impulsive (beyond her love of clothes & trysts with Sam) leading her to steal the money - effectively laid out for her. Heche's compulsive twitchyness is thoroughly exhausting making us wonder why she has a successful job dependent upon reliability & trust.
Hitchcock was never covert about his sexism; & his daughter, Pat Hitchcock, plays Caroline as overblown & unpleasant. No attempt is made by Van Sant or Rita Wilson to remove the cringe factor or bring that specific element up-to-date.
Macy is competent; the highway patrolman blank & convincing like the original & Julianne Moore is a more complex Lila Crane.
Hitchcock sure loved his birds :) allowing us to see the almost-lovable creep in Perkins: anxious yet refined, lanky but handsome, polished & delicate. He imitates his birds with slim hands & darting eyes. Next to the still & silent Janet Leigh, you had terrific balance within the gloom of Norman's office. The thrill was that Norman was absolutely likable -a confused guy but perfectly nice.
Vaughn's Norman is a joke: heavy; over-loud & frightening, calling out Marion for her suggestion to "put Mother someplace" (without Perkin's gentility) causing Marion to grab keys, get luggage & get gone!
But she does the opposite, apologising profusely rather than essentially preoccupied. She's over-invested in Norman's personal problems immediately & in a way Leigh's Marion could never be. Heche's Marion is the 1990s 'listener' & advocate & Van Sant's attempt to mirror their problems destroys any suspense. Norman's laugh is edgy & obvious; his tone obnoxious rather than ingratiating.
I have no problem with re-makes if they serve a purpose. As a commercial failure, Van Sant acknowledges this as an "experiment" hence Marion's original dialogue. Had this 'experiment' worked, Van Sant would've dodged that concept for "a renewed re-do of a well-loved classic."
Hitchcock was a wizard experimenting with authority figures, sex & terror. But when a light hand was needed, Hitchcock stepped back & allowed tonal colour, music & camera to fill his canvas.
His Psycho WAS confronting but as far as I recall he didn't specifically show Norman masturbating. I found this aspect troubling -I'm no prude but it seemed heavy handed & awkward; instead of finely judged or deft. So, with nothing left to the imagination, the suspense was diluted & clumsy.