Really enjoyed the story and first exploration and discoveries of the game, but that's all for the positive.
After completing the story the "real game" appears. Endless grind for really no value or excitement. The devs do not want you to have fun or enjoy the game at all. The game do not include basic quality of life functions that are available in all ARPgs including many that were availble in D3.
Post campaign is an endless grind of helltides and nightmare dungeons with little reward besides uber rare legendary that you might not get in this life. That's also when you find out how incomplete this game really is. If your a heavy looter you can at most do 1 or 2 nightmare dungeons before having to go back to town. There's no real boss besides uber Lilith post campaign. Renown and statue grind is fine for first completion, but every season is ridiculous.
The community streams are useless because there's really no real info and no transparency. What's the point of community interaction if you do not listen to your player base at all.
The game could've been exceptional but the devs do not care. Each patch further separates the community and the devs while destroying the game further. The game feels like a chore rather than something that entices you to invest more time. You're better off playing an actual mmo rather than a game with no identity that is completely loss.