Not up to standards for Blizzard. Too many bugs. Too many missing features that were promised. not enough effort spent modernizing the game (almost none). They will give you a refund, but you have to go through their automated refund process and “appeal“ the auto denial of the refund. There’s a button you can click to appeal, and it’s a very simple process. Just let them know you’re not satisfied with the quality. I’ve heard they won’t give it to you if you played too much though.