Jessie Pridmore

Honestly the worst experience with a company yet. We bought a bed from dusk and upon delivery both the large boxes that were marked “two person job” were carried with one man. The box was placed on our flooring cause VERY large scratched across the room. We contacted Dusk and the delivery company immediately. After 4 months of back and forth with both companies refusing to take responsibility and many hours of phone calls and emails, Dusk gave a refund of 20% of the bed… that’s 50 pounds out of the £650 it cost to relay the damaged floor in the room. There was limited apologies and sincerity and I am appalled that after months of back and forth, this was the service. I would not suggest ordering from DUSK!!!