They allow bullying of new players, and old players claiming in is “gameplay as intended” when reported. Developers only care about their pay to win now. They continue to develop away from earning your way toward paying your way more with every patch and don’t even hide it as they offer new pay to win packs with each one.
The universe is always full of trolls, bots, and bullies. Players can not “catch” up to these trolls without significant ($1000s) in pay for win.
Bots have made the sandbox player market out of touch and expensive taking 100s of hours to earn anything significant. Bots in the in game market and currency generation go unchecked. If they are banned they just pay to win to be boting again in mere hours. Developers acknowledge, and continue to encourage these behaviors because it gets them transactions.