Vanessa Carter

I absolutely loved reading this book (twice). The information is invaluable and the call to examine all of your processes and their alignment with your results is a key business strategy. Dan Collard and Quint Studer take the “students” on a complete and thorough journey to high quality achievement in healthcare delivery, leaving no stone unturned. This very principled approach is filled with practical and simple strategies that you can apply immediately. Every hospital that desires to take their facility to the next level should provide all their leaders with this book, have everyone use the OSCAR Tool and be intentional about the “Rewiring Excellence” journey. It isn’t work, rather, it’s an exciting passionate journey.