Author Kimberely Norris’ Becoming A Bedside Advocate provides a much-needed body of knowledge in the opaque space of navigating today’s health care systems on behalf of another. Her firsthand experience and insights into how medical professionals think yields tangible takeaways for shepherding optimal care. Demystifying several health care settings, Norris illuminates how to partner collectively with patient and providers and be a steadfast advocate at every turn. Written with clarity, humility, and at times levity, this book is indispensable for anyone involved in supporting an ailing loved one.
--NPK, MBA Healthcare Management & Patient Advocate