I find that Dr. Phil comes across as being arrogant and not compassionate. Instead of acknowledging people and their feelings first, pointing out the difficulties that they face and trying to focus on the positive first, he instead seems to degrade people. I have seen many parents who are struggling and need reassurance that they are not all bad.
On a recent show he showed how successful his kids are. Even the greatest parents do not always have kids that are successful due to financial difficulties or learning disabilities or other issues such as anxiety or depression. That comparison may have been done to inspire a parent however does not always help .