Pay to win all the way. Issues never addressed from launch. No balancing at all , new servers are pitted against the oldest in cross server events.
Game crashes during events too , which is absolutely bad for people that are pushed down the reward ladder because of this.
In a nutshell the issues are easy to fix , but they seem to have no intention to do so as it benefits the early players that sunk a lot of cash into the game... This does seem to be the game model and new servers generally die off quite fast because of the above...