Alot of the agents think they are helping or being polite but alot of them seem quite rude. Especially when mothers need to pick children up and they refuse to the property.. maybe think the single parent is embarrassed of how shes living.. they dont put into consideration especially the high court on what there doing to familys when there getting thrown on the street. More consideration needs to be put on single parents or families as putting the straight on the street is disgusting and is inhumane. Disgusting how a show like this can be aired on tv.. High court is a disgrace to the united kingdom