Naughty Dog did a fantastic job. Yes, I get it, they tried something new, something risky... and it worked out for SOME people. The gameplay is satisfying and amazing, the graphics are OUTSTANDING, the story and characters... this is where it gets tough... For me personally, I enjoyed every single moment from the game. Including the story and characters. And Naughty Dog adding the side story to a certain character, really really was important to have in the game. Some people disagreed with that and said: "Nah I don't care about him/her, I only care about this character", and I TOTALLY understand that. But think about it this way and it's my final sentence, here (because I can't see what I'm typing because I'm on a phone with the keyboard on my face covering what I'm even typing lol), what if... the main protagonist was Jerry, and the secondary character was Abby... That's all I'm gonna say...