Riva Chabbi

Hello, We booked flights, seat and luggage with edreams UK and paid for everything to to travel with Luftanza in December 2021. When we arrived at the airport Luftanza told us we have tickets but no seat or luggage reserved which initially paid to edreams UK. They told us to pay for the luggage and seats. We paid Luftanza again £520 again and advised that we are luck to have seats,because they do this with nearly everybody, people turn up at airport only to find no tickets, seats or luggage etc... Our advice please don't use edreams they will scam you and take your money for nothing, just happened to us I will never ever use them again and advise anyone to book direct with the airlines, avoid these thieving online companies like edreams UK. I have been in touch with edreams sent them invoices, filled claims forms they just keep laying to us. Is a non trustworthy company, PLEASE DO NOT USE THEM YOU WILL BE SCAMMED. THANKS Mrs Chabbi