john conway

This book is high on aspirations. It attempts to bridge the gap between theory and practice in our understanding of knowledge and its impact on business performance. It does not disappoint. The building blocks of how knowledge creates, delivers and captures business value are developed in each chapter. Each chapter summarises best thinking with expected academic rigor and then by inductive theory building, creates a new paradigm, a new way in which to view each block. It does not stop there. The author then applies the new model in real-life organisational situations. The book tackles serious issues relating to the future of knowledge management. How does knowledge and its management become a central pillar of competitive advantage Peter asks? Why has knowledge management not become mainstream in academic literature and business practice? Multi-dimensional in scale and scope this book provides pathways to bridge the knowlng-doing gap. It is the best of its kind in the field of knowledge management. I highly recommend it.