Microsoft 365's social media account is now asking users to follow Microsoft Copilot, even though Microsoft 365 is more than just Copilot, as it includes all Office apps. And unsurprisingly, users are confused.
Microsoft 365 is still the subscription with Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and everything else.
But there's a separate app called 'Microsoft 365 Copilot.' That app journey has somehow gone from Office to Microsoft 365 to Microsoft 365 Copilot to Microsoft Copilot.
Office app > Microsoft 365 > Microsoft 365 Copilot > Microsoft Copilot.
At the same time, Microsoft already had a separate Copilot app, Copilot branding in Windows, Copilot+ PCs, a Copilot key, Copilot in Office apps, and now one unified Copilot account for Microsoft 365 updates.
Regardless, it does not make sense to shut down Microsoft 365's social media accounts and ask users to follow Copilot's social media account for Copilot and Microsoft 365/Office updates.

X (Twitter) · 15 hr