It's a DAMN WELL MADE SHOW.
It isn't a 9/10 mind boggling TV series that captivates you day and night. It's a comfort show, like snacks and treats that taste good even after you've eaten a bunch. Though it does get boring if you binge it. You watch it, you're hooked, but you can always stop and forget about it until you need another distraction.
It's a simple show with a simple premise with character arcatypes that are mostly solid. This show has it's cringe moments at times, but 8/10 of the scenes are great and some are even very fun to watch. On a critique scaled I'd give it a 7/10 but within that category of 7/10 TV shows, I'd give this show a solid 9/10.
Best tv series to watch when you're bored or eating, or just want to feel good about your relative comfortable life compared to the constant drama these 911 serviceperson face.