I loved it, thoughtful and cool story, w/ original mechanics. the story is not really that confusing by the time you beat the game, so not sure why all these people seem to not understand it...
I understand not liking it though, its not for everyone. i agree with the sentiment that it's complicated and requires "buy in" from the people playing it.
imo people who are into the kind of deep story a la Witcher, MGS, or like... a book (albiet a hammy one) would like it.
people who only play shallower arcadeish games like COD or fornite probably wouldn't. generally.
EDIT
the mid section of the game could and should have been more difficult