Better than CS2 in a lot of ways. A good combo of skill and teamwork.
Way more ways to tackle a situation with different agents & their combining abilities, more strategic but gunplay is still a massive part. 128 tick servers with low ping. Smooth performance. Rare to meet cheaters due to the frankly intense anti-cheat. Snappier movement that is actually closer to cs1.6.
I'm pretty decent and don't spend my life grinding. Have a good time winning or losing. Kids aren't that common & it is easy to mute specific players. Less toxic community than CS overall. Solo Player.
My go to these days after 1000s of hours in Valve titles.
The majority of people leaving low reviews appear to be complaining about the fact that they were bad at the game, or that it wasn't a one for one clone of CS.
Matchmaking could be better, but not really any worse than other comp games.