I kinda enjoyed the sappy story line and the characters while I forced myself to suspend my disbelief, but was feeling pretty uncomfortable with it being set in New York when it could have been set in any big city. I kept feeling like it was some Danes and Canadians scorning the state of homelessness and domestic violence in America, when it's not their story to tell. It's not my story either as an Aussie, but I know they glossed over a lot of the reality of homelessness, abused families and the fear of the system failing you. They used very real and traumatic experiences to serve their fictional story that a little kindness fixes everything. By distorting a modern day tragic reality to make a fairy tail, they are doing a diservice to the people they were pretending to represent on screen. It could have made a good story with a little more thought put into how they represented the topic, and the more realistic way that kindness does actually help change people's lives.