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A phenomenal book with simple to implement steps for a much better overall work environment. The key is to be consistent and to let it develop as you implement each step and follow through. After 25 years in business and being the COO of our company, some of this book is both affirming and other parts are encouraging to keep going and make it a better workplace overall.
The Power of People Skills: How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
