I find it fun but I'd be lying if I didn't say it didn't have problems. If you choose to make a new chat and replay/grind back to max level you notice some of the bugs and issues with various areas. Some bugs have been around for a long time and it doesn't feel like they look back in those areas and fix it.
Let alone if you play console I don't know if there is a way to report bugs. The fact you don't have the ability to talk by the time you reach your first dungeon anymore makes it tough to try to find people who are also new to run it with you so you are forced to run it publicly where you may have to try to keep up with a level 80 who is speed running it when you may want to look around and actually take part in the dungeon.
Events you can't work on stuff/fight mobs that an event may ask you to kill in a corner so others have room or away from others without someone running by nuking or finishing off the creatures the creatures you are fighting so if you are low level trying to take part in an event or just trying to take part better hope you can nuke the creatures which takes the fun out of the events...
Otherwise I love the game, I like the fact you don't have to pay for astral diamonds but you can earn them from various ways like running dungeons or skirmishes or certain areas grind out a currency there and see if you can use that to buy it.
I like the fact I can have a mount that is from an event or something and put it's speed at a higher speed if I have a mount that is faster instead of sticking to a mount that is fast but I don't care for the look of.
Other than story missions there is dungeons, skirmishes and even PvP stuff for people to work on along with the occasional event.. If you can work on the event or try to grind out the currency or what you want without others kill stealing and leaving you having to work longer to try to get a reward. Just wish some stuff was better explaied or taken care of since I do have fun and want to spend time on the game but at times others who can make the game fun can also kill my mood for the game.
If choose to get it or not either way good luck and hope if you do stick to it you have fun and find people who you can run with.