Colton LeClaire

Absolutely horrible, I can not believe Frontier is still in business. I will do everything I can to leave a bad review everywhere so nobody wastes their time or money on Frontier and ends up having to pay more with their own money for extra unexpected expenditures like transportation, food, hotel, flights. WE WAITED IN LINE FOR 4.5hrs… We were not able to check in and get our boarding passes online, waited in line for 4.5 hrs, delayed flight 3 times and canceled flight unexpectedly which left us stranded in Orlando needing to pay for our own transportation, food, hotel and next flights. And now we don’t have a flight home and we’re having to use other airlines. Nobody spoke English, they changed our gate 3 times, we waited in the baggage check in for 4.5 hours and then once they stopped changing the gate on us we waited at the last gate for 1 hour. Our flight was canceled unexpectedly and we needed to pay for food, transportation, hotel, and next flights on our own without any worry from Frontier about reimbursement. The floors were covered in dirt, the plane was filthy and had garbage left over from previous flight. Nobody was helpful and they told us they’re going on break and didn’t help at all. The baggage carousel took an hr and a half to get our luggage, that’s 1hr and 30min waiting for our bags to arrive. Then when we wanted to talk to a representative to see why they canceled our flight and left us stranded in Orlando without food, transportation, lodging and flights, they said they are going on break and didn’t talk to us.