Man, have we all been hoodwinked, bamboozled and violated! For those who see this film as propaganda, over-reaching, biased, not that serious an issue..you are definitely missing the broader implications for our world and current as well as future generations. The younger people are the true target and will eventually be the ones that will need to fix these problems since they will receive the larger impact. It will be an uphill climb, however, because 1) the issues have to be recognized and acknowledged as such and 2) the money makers will not give in so easily.
The information for the doc isn't gathered from random people. These are various experts as well as former employees of the social media giants who were involved in the intricate details, management and creation of many of these systems that are creating chaos (although it's unfortunately not recognized as such by the masses) on all the social media platforms. These people are not disgruntled, but realized that what they originally believed to be working toward innocent human progress has turned into an out-of-control nightmare that they don't want to be a part of any more. They didn't have to say a thing and seemed quite nervous at times. However, their goals aren't of elimination of social media but they want accountability, real transparency and reform. They even provide helpful suggestions for social media users in the end credits.
Many of us have been suspicious for a while about big tech and how we are being manipulated on a grander scale. It's all so slick on the one hand but very obvious on the other. How we process information, view it, find it, determine what is fact or fiction, interact with other humans, etc. is all being dictated. We are not in control of our choices. Our daily habits, overall, are being controlled. Now, when you start talking like this or asking legitimate questions, you are deemed a conspiracy nut...lol.
Someone in the one star ratings mentioned that any business exists to make money and basically what's the big deal how these apps are set up to do that. I say that's the type of thinking that will allow the deceptive practices to continue unchecked, and while our heads are in the clouds push us toward the makings of a real dystopia. "For the love of money is the root of all kinds of evil..."-1Timothy 6:10.