It is painfully obvious that the Gold family is extremely dysfunctional. Nobody in that family even has a clue of what respect means. I doubt that Seth or Ashley were ever taught how to treat each other or their parents. It seems to me that the family loves to promote hate and discontent among themselves, the workers and the customers. They can't even let the security personnel remove an unruly customer from the store without following them out and making comments to throw more gas on the fire. I just wonder what will happen after Les retires. I learned many years ago that " Order is Heavens first rule", there is no order at American Jewelry and Loan.