Game could have been amazing. It WAS amazing for the first few months, until we quickly realised that cheaters were never going to be ironed out effectively due to Activision's reluctance to implement decent ant-cheat like Fortnite does; the forced crossplay for xbox players; constant game-breaking bugs (how many times has stim glitch come back? JUST REMOVE STIMS NO ONE USES THEM IN WZ ANYWAY!); constant gun imbalances; absolute s**t-show of Cold War and it's integration giving us about 2,000 guns to choose from; and the fact that we are 13 months in and we are still on the same map with a few cosmetic changes.
Just be transparent with the player base and tell them if a new map is coming and when. If it's delayed, tell us why. the whole blind-eye approach was fun when it came to the actual game launch, but now its just old and annoying.
I basically wish any other studio owned this game, it had so much potential a year ago.