I cannot believe that home owners want their property updated, that they've done no maintenance to their homes then get all upset when Jillian and team find structural, electrical etc problems and the home owners get all upset with Jollian and the team as if it's their fault all these problems have arisen get real and keep your home maintained and don't blame others for your failure to keep your house maintained. I get so frustrated that your home owners blame everyone else when they haven't mai trained their homes over the years and get get all upset with the "love it team" when they come across home owners neglect who dont want to front up with extra money