It's a dumpster fire of a game...
The community is super toxic (sometimes)...
However like a toxic dumpster fire, it's a nice cozy game to play that makes you feel something inside (don't know if it's joy, anger, frustration, impatience, or whatnot but it's something).
This is not for everyone as you need a few hours a day to stay on top of your stuff and the patience of a saint. But IMO this is a wonderful game that all gamers should try...