Hilary Barry is misinformed and out of order recommending customers not buy an extended warranty.
Clearly she has no appreciation where her income comes from.
In future any one with defective products or services not covered by consumers guarantee should send there claim to TVNZ one who promote this show.
I would never consider buying an expensive appliance without taking extra cover not provided for under the consumers guarantee.
You can pay up to $26 per 10 mins for technician fees on computers in ChCh for example.
Looking for an apology to all TVNZ retail advertisers and retraction in tomorrow nights show.
Paul Jordan