We like the show. My wife, who has never been a Trekkie, has gotten hooked. Michael, the lead character, is not a starship captain which a refreshing departure from other Star Trek shows.
One complaint is the audio levels seem to be a little imbalanced. We are constantly turning up the volume to hear the dialogue. Other sounds come across just fine, but they need to boost the voice track. Our television is a mainstream Samsung flat screen, no fancy audio hookups. It is for this reason they lose a star.