I get why it got low ratings, it was a mix of very good and very bad actors, production was lacking on season 2, the directing on season 2 was also bad.
Unnecessary corny close ups.
But I commend the actors who played Todd, Amanda, Bart, Tina, Suzie and Sgt. Friedkin. They were great. These actors made me stay and finish the two seasons aside from an interesting storyline and quirky out of the box ideas.
I was disappointed with the actors who played Dirk, Ken and and Farah. I think they were lacking.
I wish there was a season 3.
Also, Bart was right in season 1, she should have killed Ken because he would turn out to be a bad guy and also kill Dirk Gently because he caused the universe to break lol.