When I was watching this game on YT I felt like it's a cheap copy of Genshin Impact. I thought being a PC game and it would be much better but as we keep watching it it gets boring and the only good scenes were the cutscenes they showed in the trailer. I watched 3-4 hrs of walkthrough and there were very few good cutscenes.
Now I am sure they tried to copy Genshin Impact to get their market. But PC and mobile games are completely different. In single-player PC games, people want to finish the game in limited time and have much fun during the game time so they can switch to the newly released game and finish it as well. While in mobile games, the gameplay and graphics are not as good as in PC due to less processing power. And the game is mostly multiplayer and is ongoing.
They are completely different. I played other games of Capcom and this company has expertise in making PC games but they tried to overtake the market of mobile games which is way smaller than PC gamers. They didn't knew more things to make it good and now getting bad reviews.